Privacy Policy

1. Introduction:
Jankaraman (referred to as "we," "us," or "our") recognizes the importance of protecting the privacy and personal information of users in Nigeria and India. This Privacy Policy outlines how we collect, use, and safeguard personal information in compliance with applicable laws, including the Nigerian Data Protection Regulation 2019 and the Indian Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect:
a. Personal Information:
During the registration process for the Jankaraman User App, we collect certain personal information necessary to create and manage your user account. This information may include your name, email address, phone number, and any other relevant details required for the app's functionality. If you choose to connect your social media accounts, we may collect information from those accounts with your explicit consent. To process transactions, we may collect payment information such as credit card details or other payment credentials.

b. Usage Information:
We collect information about how you interact with the app and use its features. This may include your device type, operating system, IP address, app version, and other usage statistics. To gather this data, we may use cookies or similar technologies that track your app usage patterns.

c. Location Information:
With your explicit consent, we collect your device's precise location to provide location-based services within the Jankaraman User App. This allows us to offer features such as finding nearby stores or delivery agents. You can enable or disable location services at any time through the app settings or your device's settings.

3. Use of Information:
a. Personal Information:
We use the personal information collected to create and manage your user account, process transactions, and provide customer support. Your email address and phone number may be used to send you important updates, notifications, or promotional offers based on your communication preferences.

b. Usage Information:
We analyze usage data to improve the performance of the Jankaraman User App, enhance user experience, and develop new features. By studying aggregated and anonymized usage data, we gain insights that help us refine and optimize the app's functionality. In certain cases, we may share this anonymized data with trusted third parties for analytical purposes.

c. Location Information:
The location information we collect is used exclusively to provide location-based services within the app. This includes identifying nearby stores or delivery agents. We may share your location data with trusted third-party service providers solely for the purpose of delivering these location-based services.

4. Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you wish to delete your account and associated personal information, you can contact us using the provided contact details.

5. Data Security:
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, as required by Nigerian and Indian data protection laws. Our security measures include encryption, firewalls, access controls, and regular security audits. However, please be aware that no security measure is entirely foolproof, and we cannot guarantee the absolute security of your data.

6. Third-Party Services:
The Jankaraman User App may contain links to third-party websites or services that are not operated or controlled by us. Please note that we are not responsible for the privacy practices or content of these third parties. We encourage you to review their respective privacy policies before providing any personal information.

7. Children's Privacy:
The Jankaraman User App is intended for users aged 18 and above. We do not knowingly collect personal information from children under the age of 13. If you

believe we have inadvertently collected such information, please contact us immediately, and we will take steps to remove it from our systems.

8. Changes to the Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time in compliance with applicable Nigerian and Indian laws. If we make any significant changes to our practices, we will notify you through the app or via email. We encourage you to review the Privacy Policy periodically to stay informed about how we handle your personal information.

9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at fvanlare@jankaraman.com or +1 678 800 1809. Our dedicated support team will be glad to assist you.

By using the Jankaraman User App, you signify your acceptance of this Privacy Policy. If you do not agree with any aspect of this policy, please refrain from using the app.